UX & Content Manager. Learning Facilitator. Community Leader. Storyteller.


For the past ten years, Perrin Rowland worked to bring User Experience(UX) methods to the world of online learning design and delivery — especially in terms of using design thinking to create experiences that talk to learners and not about them. For the past 6 months, the tables have turned and she is now bringing learning and instructional design strategies and pedagogy to one of NZ’s largest internal, corporate design studios. Working with UX researchers, Interaction Designers, and Content Strategists, Perrin is now applying learning strategies and techniques to help improve design performance, and even the Customer Experience itself.